Ordering, Shipping and Customer Service

Four Easy Ways to Order

• Order by Mail: Send completed order
  form to The Ayurvedic Institute, Herb
  Department, P. O. Box 23445, Albuquerque,
  NM 87192–1445
• Order by Fax: 24 hours a day
  (505) 294-7572
• Order on the Internet: 24 hours a day
  at www.ayurveda.com
• Order by Phone: Call (800) 863-7721,
  Monday through Friday, 9:00 am to 5:00
  pm Mountain Time. Please be prepared to
  place your order when you call, as our 800
  number is for orders only.

Payment Methods

All payments must be in US dollars drawn on a US bank. We accept bank checks, personal checks, MasterCard and Visa. For credit card orders, remember to include your name as it appears on the credit card, the account number and the expiration date.

Pricing

The prices in this catalog reflect prices current at the time of catalog printing. We endeavor to hold prices as low as possible for as long as possible, however we do reserve the right to change prices as necessary.

Customer Service

If you have a special request we will do our best to accommodate it. Due to limited supply of many Ayurvedic herbs, we may be out of one or more herbs from time to time. We value each customer and stand behind our products. If you have questions about your order, please call the Herb Department to discuss it. All sales are final. However, defective items will be replaced if you notify us of the defect within 7 days of receipt.

Order Fulfillment, Shipping and Delivery

We ship in-stock items within 1 to 2 days. We ship UPS ground or US Mail at our discretion. Shipments outside the USA are shipped US Air Mail, which is a higher rate than those within the USA. There are usually customs charges for these shipments and they can be quite an expense. Please be prepared to pay for these additional charges upon receipt of your package.